Refund Policy

Cookie Policy

 

Last updated: November 2025

 

This Cookie Policy explains how Red Tool Superstore (“we”, “us”, “our”) uses cookies and similar technologies on our website, redtoolsuperstore.co.uk, to enhance your shopping experience, analyse performance, and support the functionality of our online store. By using our website, you agree to the use of cookies as described in this policy.

 

1. What Are Cookies?

 

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They help websites operate effectively, remember user preferences, and understand how visitors interact with content.

 

Cookies may be:

 

Session cookies – removed when you close your browser

 

Persistent cookies – stored until they expire or are deleted

 

First-party cookies – set directly by our website

 

Third-party cookies – set by external services (e.g., analytics or advertising)

 

2. How We Use Cookies

 

Red Tool Superstore uses cookies to deliver a smooth and reliable online experience. Cookies help us with:

 

Essential Website Functions

 

These cookies are required for the site to function properly, including:

 

• shopping cart operation

• secure checkout

• account login

• product page navigation

• website security features

 

Without essential cookies, the website will not function correctly.

 

Performance & Analytics

 

These cookies help us improve the website by providing anonymous insights into how customers use it, such as:

 

• which products are viewed most

• how visitors navigate the site

• which pages may need improvements

 

We typically use Google Analytics, Google Tag Manager, and other similar tools.

 

Functionality

 

These cookies allow the website to remember your preferences, making your experience smoother:

 

• saved cart items

• recently viewed products

• remembered login details (if selected)

• user-selected settings

 

Marketing, Personalisation & Advertising

 

Some cookies are used to:

 

• show personalised product recommendations

• display relevant ads on social media and search platforms

• track the performance of promotions

• enable remarketing campaigns

 

These may be set by third parties, including Google, Meta (Facebook/Instagram), or other advertising partners.

 

3. Cookies We May Use

 

Below is a typical example of cookies used on e-commerce sites like ours:

 

Essential

 

WooCommerce session & cart cookies

 

WordPress login cookies

 

Security and firewall cookies

 

Cookie consent preference cookies

 

Analytics

 

Google Analytics (_ga, _gid, _gat)

 

Google Tag Manager tracking cookies

 

Functional

 

Wishlist cookies (if enabled)

 

Saved cart cookies

 

User preference cookies

 

Marketing / Third-Party

 

Google Ads remarketing cookies

 

Meta pixel (Facebook/Instagram) cookies

 

YouTube or Vimeo cookies (if product videos are embedded)

 

Actual cookies used may change as we update our tools and website.

 

4. Cookie Duration

 

Cookies remain active for different lengths of time:

 

Session cookies: active only while your browser is open

 

Persistent cookies: remain for 30 days to 2 years, depending on purpose

 

5. How to Manage or Disable Cookies

 

You can choose how cookies are used by:

 

Using Our Cookie Banner

 

On your first visit, you can accept or reject non-essential cookies. Depending on your browser, you may also be able to reopen the banner to change your preferences.

 

Using Browser Settings

 

You can disable or delete cookies via your browser, including:

 

Chrome

 

Firefox

 

Safari

 

Edge

 

Please note:

Disabling essential cookies may prevent the website from working properly, including checkout features.

 

6. Third-Party Cookies

 

Our website may use third-party services to support functionality, analytics, and marketing. These providers have their own cookie policies. Common third parties include:

 

Google Analytics / Google Ads

 

Meta (Facebook/Instagram)

 

YouTube

 

PayPal or Stripe (for secure payments)

 

Trustpilot or review platforms

 

We do not control the operation of these cookies and recommend reviewing each provider’s policy.

 

7. Updates to This Cookie Policy

 

We may update this policy periodically to reflect:

 

changes in website functionality

 

updates to regulations

 

new technologies or tools added to our site

 

The “Last updated” date at the top will reflect any changes.

 

8. Contact Us

 

If you have any questions regarding our Cookie Policy or use of cookies, please contact:

 

Red Tool Superstore

📧 enquiries@redtoolsuperstore.co.uk

📞 0116 2549886

🌐 redtoolsuperstore.co.uk