Shipping Policy
Last Updated: December 2025
🎄 CHRISTMAS DELIVERY INFORMATION 🎄
Please be aware that we cannot guarantee delivery before 25th December, so we strongly recommend placing your order as early as possible to avoid disappointment.
We are currently experiencing high order volumes, but our team is working with Milwaukee to fulfil and dispatch all orders as quickly as we can.
Thank you for your understanding and support during this busy period.
🎄🎄🎄
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Thank you for shopping with us! We aim to provide you with the best possible experience. Below are our shipping policies:
1. Shipping Locations
We currently ship to the UK only.
2. Processing Time
All orders are processed within 1-2 business days. We work directly with Milwaukee UK and despatch orders depending on their stock availability. Orders are not shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed. We will notify you if there are any significant delays.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping (in stock items): 3-5 business days
- Standard Shipping (pre-order items): 4-6 business days
Delivery times may vary based on your location and the shipping method selected.
4. Shipping Costs
Shipping costs are determined at checkout, depending on the size and shipping address location. Standard costs start from £6.99.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment.
6. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at enquiries@redtoolsuperstore.co.uk within 7 days of the expected delivery date. We will assist you in resolving the issue.
7. Address Changes
Please ensure your shipping address is correct before completing your order. If you need to change your address, please contact us at enquiries@redtoolsuperstore.co.uk as soon as possible. We cannot change the shipping address once the order has been processed.
8. Returns and Exchanges
For information on our return and exchange policy, please visit our refund policy page.
9. Contact Us
If you have any questions about our shipping policy or your order, please contact us at enquiries@redtoolsuperstore.co.uk.
Thank you for choosing Red Tool Superstore!
